PHIDELIA JOHNSON
SPHR, SHRM-SCP
Phidelia Johnson is a strategic innovator and visionary behind how Human Resource Management can be used as a tool to develop and shape organizational culture, implement continuous positive change and inspire employees to produce at peak performance.
Her 20+ years of professional human resource capital management and business experience has provided her the global expertise to leverage major organizational change, streamline business operations and implement a series of creative systems for long term success.
Phidelia Johnson currently leads a global HR team for Pac J Investment Services and has previously led all housekeeping and human resource operations at the Westin in Princeton, NJ and for the IBM Executive Conference Center.
Her expertise focuses on business performance, application of analytics as a tool for workflow productivity, acquisition of top end global talent, retention of talent and providing resources to create organizational sustainability in the nonprofit and for profit arena.
Today's HR needs continue to grow at a rapid rate with greater demands, greater connectivity and greater impact on global business than ever before. A business that took 50 years to create can be out of business in 2 years if we fall out of date with the needs of our employees, customers, and overall vision. Often, by the time you realize it, there is no way to stop the downward spin if you are not proactive in managing the organizational structure and corporate sustainability.
Phidelia's continued reliance on consistency, trust in people and leveraging new opportunities has allowed her to implement fail proof measures that continuously lead to successful outcomes. She is always thinking about who the customer would hire and ensures that HR is an ever evolving and adapting organism to market demands. Contact Phidelia Johnson to set up a no cost initial audit of your organizational and human resource needs.
AREAS OF EXPERTISE
- Employee Relations
- Global and Digital Talent Acquisition and Retention
- Initiation of HR Shared Services in Cost Reduction
- Organizational Restructure and Systems
- Performance Evaluation and Measure
- Analytics and Technology Innovation in HR
- Payroll and Benefit Accountability
- Employment Law, Regulation and Policy
- Conflict Resolution and Compliance
- Cost Benefit Analysis and Interpretation
- Negotiation and Vendor Management
- Team Management and Leadership
- Risk Management and Mitigation
- Post-investigation intervention strategy
NOTABLE PROFESSIONAL EXPERTISE OVERVIEW
DIRECTOR, STRATEGIC HUMAN RESOURCE BUSINESS PARTNER
PAC – J INVESTMENT SERVICES (OLD BRIDGE, NJ)
Lead all human management resource functions and operations of the firm on a domestic and global scale. Directly responsible for leveraging talent, managing strategic growth initiatives, and overseeing in house logistics related to labor relations and regulation. Specialize in the following human resource competency areas.
- Market Research and Assessment
- Strategic Global Talent Acquisition (Executive / Upper & Middle Management / and FIELD Specialists)
- Labor Relations and legal compliance
- Training Development, Mentorship and Team Management Operations
- Organizational Networking and Shared Service Initiation
- Technology Sourcing and Vendor Negotiation
IBM PALISADES CONFERENCE CENTER
EXECUTIVE DIRECTOR OF HOUSEKEEPING - HUMAN CAPITAL MANAGEMENT AND TALENT ACQUISITION
Led the entire management operations process for the IBM housekeeping initiative within the hospitality management arena. Responsible for on boarding top talent, developing succession planning strategy and sustainability processes, initiated the full scale training of customer service division (managing a team of 38 managers and employees, and oversaw all safety and compliance regulations (OSHA, HAZMAT, MSDS, EEOC, etc).
PHIDELIA JOHNSON PROFESSIONAL SUMMARY
SPHR, SHRM-SCP
PAC J Investment Services 2012 - Present
Independent HR Consultant 2008 – Present
Westin Princeton Executive Director of Housekeeping 2008
Wyndham Princeton Executive Housekeeping Director 2007 – 2008
IBM – Palisades Executive Conference Center Executive Director 2002 – 2008
Christ Charismatic Church Executive Administrator of Operations 1999 – 2005
Courtyard Residence Inn by Marriot Executive Director of Rooms Care 2000 - 2001
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